Customer Service Representative - State Farm Agent Team Member
Full Time • Johns Creek - GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2013 and currently has a small, close-knit team of three. Before becoming an agent, I worked as a sales leader after previously serving as a State Farm agent, giving me a strong background in leadership, sales, and team development.
I’m a graduate of the University of Missouri and have proudly called Georgia home since 1999. I enjoy building relationships within the community and creating an environment where both our customers and team members feel supported.
For our team, we offer group life insurance, paid time off and holidays, a Simple IRA retirement plan, and reimbursement for licensing costs.
Our office culture is flexible, collaborative, and supportive. We work well together and value team building while maintaining a positive environment. We’re looking for someone who is self-driven, motivated, and eager to contribute to a team that values working hard and supporting one another.
ROLE DESCRIPTION:
Our agency opened in 2013 and currently has a small, close-knit team of three. Before becoming an agent, I worked as a sales leader after previously serving as a State Farm agent, giving me a strong background in leadership, sales, and team development.
I’m a graduate of the University of Missouri and have proudly called Georgia home since 1999. I enjoy building relationships within the community and creating an environment where both our customers and team members feel supported.
For our team, we offer group life insurance, paid time off and holidays, a Simple IRA retirement plan, and reimbursement for licensing costs.
Our office culture is flexible, collaborative, and supportive. We work well together and value team building while maintaining a positive environment. We’re looking for someone who is self-driven, motivated, and eager to contribute to a team that values working hard and supporting one another.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Taryn Reiss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Johns Creek, GA.
- I have been a State Farm agent since 2004.
- I am a proud graduate of Univeristy of Missouri.
- Our agency has received awards including: Ambassador Travel and Legion of Honor
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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